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If your trip is canceled, our tips will help you get your accommodation back
Due to the coronavirus pandemic, many countries have closed their borders. As a result, travelers had to cancel or reschedule planned trips. Earlier, we wrote about how to get compensation for a delayed or canceled flight. In this PaySpace Magazine article, you'll learn how to get your Booking and Airbnb refunds back.
The popular online hotel booking service Booking.com announced on its website that upon cancellation of the reservation, the hotels will refund any prepayment made by them and will not be charged a cancellation penalty, as well as any other fees and charges. Booking.com, in turn, will not charge any hotel commission for these bookings.
Exceptional Circumstances apply to bookings in the USA, Canada, Schengen countries, Turkey, most European countries, China, South Korea, Singapore, UAE, Argentina. A more detailed list is available on the service website.
How do I cancel a booking on Booking.com?
For bookings made after March 14, or no later than March 14, but arriving after April 14, 2020, the normal cancellation policy will apply. If the arrival time has passed, this good reason does not apply.
How to cancel a booking on Airbnb:
In Ukraine, since March 16, it was decided to cancel air, rail and bus communication between cities and regions. If you need to return train tickets purchased online, you can use our life hack.
More financial advice during the quarantine period - in the special project PaySpace Magazine.
Due to the coronavirus pandemic, many countries have closed their borders. As a result, travelers had to cancel or reschedule planned trips. Earlier, we wrote about how to get compensation for a delayed or canceled flight. In this PaySpace Magazine article, you'll learn how to get your Booking and Airbnb refunds back.
The popular online hotel booking service Booking.com announced on its website that upon cancellation of the reservation, the hotels will refund any prepayment made by them and will not be charged a cancellation penalty, as well as any other fees and charges. Booking.com, in turn, will not charge any hotel commission for these bookings.
Exceptional Circumstances apply to bookings in the USA, Canada, Schengen countries, Turkey, most European countries, China, South Korea, Singapore, UAE, Argentina. A more detailed list is available on the service website.
How do I cancel a booking on Booking.com?
- You can cancel a reservation or change its dates on your own through your personal account or through the customer support service.
- In your personal account on the website or in the application, you can cancel your booking with one click of a button.
- Also, if you contact the hotel directly, they will be able to process the request themselves, without referring you to the Booking customer service.
For bookings made after March 14, or no later than March 14, but arriving after April 14, 2020, the normal cancellation policy will apply. If the arrival time has passed, this good reason does not apply.
How to cancel a booking on Airbnb:
- Go to the "Trips" section and select the desired trip.
- Click on "Your booking".
- Click on "Change booking".
- A new page will open where you can change or cancel your reservation. Click "Next" in the "Cancel reservation" section to proceed with the cancellation process.
In Ukraine, since March 16, it was decided to cancel air, rail and bus communication between cities and regions. If you need to return train tickets purchased online, you can use our life hack.
More financial advice during the quarantine period - in the special project PaySpace Magazine.
